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Alright, today I'm joined by Marc Wolfrat, founder and president of

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MWPVL International. And Marc works on distribution network strategy,

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facility design, automation,

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and then studies the logistics behind Amazon and Walmart, amongst

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others.

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And so I'm excited to connect with you today, Mark, to

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talk about all the operating decisions

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that people make. For me, I'm in industrial real estate, so

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I deal with the envelope.

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And with people finding the right envelope or building the right

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envelope and our worlds collide oftentimes, which is what led me

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to you

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and to make sure I'm learning

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and doing the best I can to have good contacts and

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good advice when people are asking questions that have to do

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with automation and with what's going on inside the building and

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perhaps outside the building too. So Mark, thank you for joining

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me.

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It's my pleasure, Justin.

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and then you put out a president's letter every year,

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it would appear. I feel like that's the best.

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Warren Buffett puts one out or put one out.

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And I love reading everyone's look back on the year.

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And then you said a bunch of things that were great

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that was about being profitable every year, no debt, not taking

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any commissions from vendors

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and software providers

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and fees along the way, like a referral fees.

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So what made you think of that?

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Why is that important?

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Well, I I've been in the consulting business for supply chain

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well, going back to really was my first job

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out of university, so close to thirty eight years ago and

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the very first firm I worked for was a company that

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was an independent

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agnostic boutique consulting firm and

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that became my fabric, I guess.

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I just carried the torch forward with that business model after

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I started my own company

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you know twenty years ago. And I think it's all about

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trust, Justin. At the end of the day,

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if I'm trying to if you hire me as a consultant

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and I'm trying to you know my my agenda is to

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decide to sell you a

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a 3PL service or to sell you a particular type of

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automation system or anything. It's pretty difficult to remain unbiased

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when you put together your storyboard.

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and I don't think that's what people really want to pay

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for, right? At the end of the day I think they

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want honest advice as though you were the owner of their

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company.

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What would you do if you were in my shoes?

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And and that seems to be the model that works best

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for us.

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Yeah. I love it. That's it's a huge risk for

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people to take your advice and not your advice, but other

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people's advice and to know like they have done the best

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that they can to know they're working with the right person

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who takes the responsibility seriously, like and is accountable for

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that specific decision is everything. That's a big deal.

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what could go wrong there? If you got a million dollar

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fee from something, how would that change someone's experience?

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Well, you know, the

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I think the

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counter argument might be, well, my role in life is to

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sell more consulting services, right? Yeah.

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So there's always something somebody's trying to sell somewhere.

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Fortunately, we oftentimes if we bill underneath

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what the

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agreed-to amount is, we actually don't charge the full amount.

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We

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say, look, we didn't need the hours we thought we would,

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so we'll

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we'll just end the engagement here and you only have to

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bill for what we did.

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So that's not our our gain.

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and I think what ultimately comes out of that is goodwill.

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And goodwill translates itself into many positive things downstream.

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It could be word of mouth.

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You know, the number one sales rep we have is word

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of mouth from past clients that tell other clients

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we really enjoyed working with so-and-so.

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They they gave us good advice and they were really fair

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about

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what they charged us. all too often the complaint I get

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about Consultants in general is, you know, the school bus driver

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shows up

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at the sales cycle and drops the kiddies off after the

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deal is signed, right? And a lot of these kiddies don't

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even know what a pallet looks like or anything like that.

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And in our business,

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having some gray hair or no hair is kind of is

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kind of the is kind of

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something that, you know, people I think appreciate just having that

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experience where you've seen

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especially with automation, Justin. I mean we're into a very complicated

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topic. the promise doesn't always get delivered.

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people wanna know ahead of time if there's something they have

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to be really careful about or cautious of because they don't

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want to be the one that gets fired after they made

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the wrong decision.

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So

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but it like I say it goes back to experience and

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trust and in order to get that you just have to

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be

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as honest as you can with people and as trustworthy as

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you can with people. Bad mistakes along the way where you're

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just out for money or or or some something like that.

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ultimately will in the end

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you know, you won't stay in business very long if that's

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the game you play.

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Yeah. Do I know I saw all of the great options

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that were available if you're only a channel partner to a

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few of the providers.

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And

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Mm-hmm.

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I could totally see that be a big

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conflict of interest for sure. They like being upfront about that.

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and then another thing, Amazon and Walmart.

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So this is your business within a business.

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I could only imagine what it takes to know what those

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companies are doing, though

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Like Amazon may be public and a high profile, like that's

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a lot of facilities, a lot of decisions, and you've been

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tracking it over time.

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Can you help people understand what it is you do there,

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why you do it, how long you've been doing it and

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what you've learned along the way?

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I know it's a it's a big question, but

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it's pretty cool, it's super unique, people don't know, and we

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see Amazon like everybody in our markets,

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and I'm in Southern California. So they had last I counted

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was thirty four. I can't even keep up with it.

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And they're back in the market today.

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And so it is always for us industrial real estate brokers,

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like we pay attention to what Amazon's doing.

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They compete with us on buildings and not with us, but

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with clients that we're representing. So it's always important

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learn from them, no doubt.

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Well, to tell you the truth,

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it's I accidentally stumbled across

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what we're doing here. It wasn't a

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a stroke of genius or anything like that.

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It was just kind of luck.

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So I kinda go back to

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2006 for the story that

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will unfold here is, you know, I was

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hearing more and more at the trade shows and from clients,

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you know, these guys at Amazon, they're losing money, they'll never

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make it. You know, that was kind of the thought process

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at that time. and

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and so everybody was interested to know how they were going

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to market, but nobody knew because they were so secretive.

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Quite often they'd even put a sign on the outside of

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the building, that kind of thing.

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So I I hunkered down in my basement and said, gee,

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you know, I was just starting my own company.

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I said, I wonder how these guys go to market and

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We didn't have AI or anything like that back then.

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so it was just hard work, you know, figuring out where

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they were, how big the buildings were, what was inside those

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buildings, how many people worked there,

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what did it cost for them to operate the place,

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how much capital did it take to set it up,

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what type of automation or mechanization were they using in the

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building, and so on. and so what started out as a

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little grassroots hobby,

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and it was easy back then, there was maybe 20 buildings

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to speak of, and they were all in What they called

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non are or sorry, tax friendly states, you know, places where

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they wouldn't have to charge retail sales tax when they sold

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something. so there was nothing in California, you know, it was

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all places like Arizona and whatnot.

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They were they were really wherever the the tax legislation said

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you didn't have to charge sales tax upon selling something, that's

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where they've located. anyhow,

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what what started out as as being twenty buildings, we've now

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got over

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close to three thousand or or three more than three thousand

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buildings

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in a data set that we've compiled over twenty years

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where we're updating it daily and it's it's all over the

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world, you know. So

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whether you're talking about the US or Japan, they've got massive

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infrastructure. in all these different countries where they operate.

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And it's not just fulfillment centers, you know, a lot of

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people get get confused between the different rules of the buildings.

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there's sortation centers, there's delivery stations, there's cross-dock facilities, there's all

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kinds of supporting transportation infrastructure.

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And there's other types of stocking locations like inbound receiving centers

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and so on.

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So figuring all of that out as it evolved over time

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has been almost a full-time job.

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And so

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It started with Amazon and we've since you know

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You wanted to do more than Amazon.

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Yeah.

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Well, I you know, the next obvious question was well how

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does Walmart go to market? What's their cost structure look like

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and who has the competitive advantage and you know, Wall Street

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was clamoring for this type of information.

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And so that's kind of how it all got started was

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frequent presentations with the investment community, finding out what they were

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interested to learn, you know, what's the cost to serve and

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so on.

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and that just led us further down the garden path.

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And we're really the only people that are doing this.

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There's been a lot of people that are plagiarized our work,

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but we're really the only people that maintain f our finger

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on the pulse of what these companies are doing.

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And I'm not to say we're perfect at it because you

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can't be unless you're

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on the inside with all the

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you know the general ledger, but

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we do the best we can with the public information that's

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available.

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And I have to tell you, you know, there's weeks go

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by where Amazon adds four or five million square feet a

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week.

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So it's a it's a story that is definitely not

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done and over with. And by the same token, Amazon closes

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a huge number of buildings. So for them a warehouse is

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like a store for anybody else.

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If it's not if it's not making money or it's if

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they don't need it, they'll

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they'll abandon ship and they'll go somewhere else.

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so anyway, it's been a really

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it's been a really interesting ride.

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It's taught me a lot about supply chain strategy.

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If you're gonna learn about supply chain strategy, you might as

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well follow the best in the business

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and the biggest in the business.

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So that's kind of

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one of the major incentives for for doing this in the

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first place.

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Yeah, that's

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true story. If you think about a few things you recognize

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about what they're doing today or within the last twelve months,

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I know that's what most people think of for us like

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data helps going back only so far

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at present when we're thinking about like market rates

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or what the market is today for someone making a decision

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today.

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is there anything that comes to mind when you think of

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what they're doing? I've noticed them back in the market where

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we are for certain centers,

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whereas they were shedding some space a little while back.

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I don't track it on the daily, but I'm sure we

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can learn like where they're at in the cycle given interest

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rates or economics or politics. I would imagine there's

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they have initiative now that they're in the middle of like

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a deploying. What what would you say we can learn from

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what they're doing at present?

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Well, going back to twenty twenty two, Q one when their

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quarterly results came out and they were they were not good

256
00:11:26,525 --> 00:11:26,865
on

257
00:11:27,526 --> 00:11:30,698
Amazon immediately slammed the brakes on and said, Okay, we gotta

258
00:11:30,698 --> 00:11:32,659
shed assets, we've got to shed

259
00:11:33,459 --> 00:11:35,711
operating expenses and so that's when that

260
00:11:36,335 --> 00:11:40,137
Massive closure of facilities started happening right about that time.

261
00:11:40,817 --> 00:11:44,039
And so they peaked at around two hundred million

262
00:11:44,579 --> 00:11:47,320
square feet, net new square feet per year

263
00:11:47,861 --> 00:11:50,982
in twenty twenty one. And then when I say that number,

264
00:11:50,982 --> 00:11:54,334
I'm including upper levels of the building, not just what's sitting

265
00:11:54,334 --> 00:11:55,124
on the ground level.

266
00:11:55,437 --> 00:11:58,294
Two hundred million net per

267
00:11:58,166 --> 00:11:58,436
two

268
00:11:58,294 --> 00:11:58,705
year.

269
00:11:58,436 --> 00:12:00,427
hundred million net new, so that's

270
00:12:01,061 --> 00:12:03,713
That's you know, how much they added minus what they closed

271
00:12:03,713 --> 00:12:05,692
down in one year. Which

272
00:12:06,155 --> 00:12:10,027
you know, is is unprecedented in the history of of anything.

273
00:12:10,067 --> 00:12:11,668
That that was a world record.

274
00:12:12,559 --> 00:12:14,870
so if Guinness published a record, that would have been it.

275
00:12:15,110 --> 00:12:15,390
any

276
00:12:15,217 --> 00:12:15,427
I was

277
00:12:15,390 --> 00:12:15,790
case,

278
00:12:15,427 --> 00:12:18,404
gonna say what we're expecting I thought in a as a

279
00:12:18,404 --> 00:12:21,901
nation was like a two hundred million like for the nation

280
00:12:21,901 --> 00:12:22,532
this year.

281
00:12:22,937 --> 00:12:23,213
So

282
00:12:23,329 --> 00:12:23,940
Oh well that

283
00:12:23,895 --> 00:12:24,476
mm

284
00:12:23,940 --> 00:12:26,043
was one company in one year and that was

285
00:12:26,544 --> 00:12:28,756
the height of COVID, right? We were all hunkered down and

286
00:12:28,756 --> 00:12:31,550
we couldn't go to the stores and we were ordering and

287
00:12:31,550 --> 00:12:33,811
it was a a one time bonanza and

288
00:12:34,282 --> 00:12:35,363
for the company and

289
00:12:36,104 --> 00:12:39,298
so anything that looked like a warehouse basically Amazon grabbed up

290
00:12:39,298 --> 00:12:42,330
at that time. but they overshot the mark, you know,

291
00:12:42,760 --> 00:12:46,172
ultimately COVID became a memory and people wanted to go back

292
00:12:46,172 --> 00:12:50,104
to the stores and sales started declining within the e-commerce sector.

293
00:12:50,104 --> 00:12:53,405
So since that time, you know, the the net new square

294
00:12:53,405 --> 00:12:56,186
footage has still been astronomical. You know, we're talking fifty to

295
00:12:56,186 --> 00:12:57,687
seventy million square feet a year.

296
00:12:58,167 --> 00:13:00,618
But it's been significantly reduced since that

297
00:13:01,349 --> 00:13:02,909
that peak here in twenty twenty-one.

298
00:13:03,509 --> 00:13:07,031
So it dropped to about fifty-four million in twenty twenty five.

299
00:13:07,031 --> 00:13:09,012
That that was kind of of the lowest

300
00:13:09,462 --> 00:13:13,115
post COVID number. and this year we're c estimating it'll go

301
00:13:13,115 --> 00:13:15,437
back up to eighty five. So about a forty five percent

302
00:13:15,437 --> 00:13:16,038
increase

303
00:13:15,976 --> 00:13:17,252
And again, this is net

304
00:13:16,819 --> 00:13:17,660
over last year.

305
00:13:17,615 --> 00:13:18,518
net new.

306
00:13:18,056 --> 00:13:21,619
This is net, yeah, this is this is global net new

307
00:13:21,619 --> 00:13:25,532
square footage of space. Roughly seventy percent of the space is

308
00:13:25,532 --> 00:13:26,843
gonna always be in the US.

309
00:13:27,483 --> 00:13:31,897
But call it about eighty five million net new global square

310
00:13:31,897 --> 00:13:34,209
feet this year in twenty twenty six.

311
00:13:34,289 --> 00:13:35,830
Next year probably gonna look a lot

312
00:13:36,351 --> 00:13:37,251
similar to this year.

313
00:13:38,004 --> 00:13:39,605
based on what we can see so far.

314
00:13:39,965 --> 00:13:43,067
so, you know, one has to imagine most companies don't even

315
00:13:43,067 --> 00:13:45,328
have anywhere close to that amount of space in their total

316
00:13:45,328 --> 00:13:47,890
network, never mind adding that much in one year, right?

317
00:13:48,210 --> 00:13:48,710
so

318
00:13:49,271 --> 00:13:53,143
you know what's the driving force behind that right now, currently

319
00:13:53,143 --> 00:13:53,713
right now,

320
00:13:54,294 --> 00:13:58,995
is there's been this announcement they made about Amazon supply chain

321
00:13:58,995 --> 00:14:01,419
services. which is we will

322
00:14:02,211 --> 00:14:04,506
you know go the the Amazon going to all of the

323
00:14:04,506 --> 00:14:06,890
merchants, the 3P merchants around the world.

324
00:14:07,664 --> 00:14:09,945
And let's say you're a merchant in China and you have

325
00:14:09,945 --> 00:14:12,246
to satisfy numerous sales channels

326
00:14:12,666 --> 00:14:15,117
that are online because you don't have any stores in the

327
00:14:15,117 --> 00:14:15,588
US.

328
00:14:16,088 --> 00:14:19,690
So you're moving merchandise to the Walmart channel, to the Target

329
00:14:19,690 --> 00:14:24,102
channel, you know, Shopify, eBay, Amazon, all these different sales

330
00:14:24,102 --> 00:14:24,642
channels.

331
00:14:25,263 --> 00:14:29,705
And so that means you've got inventory repositories on North American

332
00:14:29,705 --> 00:14:30,305
soil

333
00:14:30,946 --> 00:14:34,007
for all these different companies, and inevitably you're going to get

334
00:14:34,007 --> 00:14:36,308
it wrong. You will have too much here and not enough.

335
00:14:36,331 --> 00:14:40,965
there or losing sales on one channel and and having dead

336
00:14:40,965 --> 00:14:45,188
stock in another and furthermore in the wrong locations, right?

337
00:14:45,188 --> 00:14:47,399
So too much on the west, not enough on the east.

338
00:14:47,399 --> 00:14:47,569
And

339
00:14:48,030 --> 00:14:50,051
and you can imagine how complicated

340
00:14:50,492 --> 00:14:53,154
it must be for some of these merchants who have to

341
00:14:53,514 --> 00:14:56,476
move merchant merchandise from twenty five thousand miles away to a

342
00:14:56,476 --> 00:14:58,707
geography they're not familiar with.

343
00:14:59,247 --> 00:15:01,508
and then furthermore that they have to pay penalties

344
00:15:02,168 --> 00:15:05,650
with some of these retailers if they're overstocked or or understocked

345
00:15:05,650 --> 00:15:08,812
on specific SKUs during specific months of the year.

346
00:15:08,812 --> 00:15:11,403
And so it it's it's a complex world they live in

347
00:15:11,503 --> 00:15:13,924
and what Amazon is saying is well take all that away

348
00:15:13,924 --> 00:15:17,946
from you. You know, we'll we'll be your sole provider of

349
00:15:17,966 --> 00:15:20,187
third party logistics everything.

350
00:15:20,928 --> 00:15:23,779
Send us a hundred percent We will decide where to move

351
00:15:23,779 --> 00:15:26,010
it within our network so you don't have any more of

352
00:15:26,010 --> 00:15:29,772
these stocking penalties. We'll we have AI, we've got big data,

353
00:15:29,772 --> 00:15:31,222
we'll figure it all out for you.

354
00:15:31,262 --> 00:15:31,980
We got this.

355
00:15:31,863 --> 00:15:35,164
We'll have you know, we'll we'll even move your goods to

356
00:15:35,164 --> 00:15:36,925
other sales channels for you

357
00:15:37,325 --> 00:15:38,866
when you need us to do so.

358
00:15:38,866 --> 00:15:39,766
So if you want us to

359
00:15:40,347 --> 00:15:43,818
send a a truckload of goods over to Walmart.com, we'll we'll

360
00:15:43,818 --> 00:15:46,930
be your third party logistics company, one-stop shopping for

361
00:15:47,550 --> 00:15:50,741
all the freight, all of the warehousing, and then on on

362
00:15:50,741 --> 00:15:53,213
top of that the FBA. Fulfillment by Amazon.

363
00:15:53,693 --> 00:15:57,226
So they're becoming a pure soup to nuts 3PL, not just

364
00:15:57,226 --> 00:16:01,629
fulfillment by Amazon, but a pure 3PL, which means a boatload

365
00:16:01,629 --> 00:16:04,300
more warehouse storage capacity

366
00:16:04,720 --> 00:16:05,521
is needed

367
00:16:06,101 --> 00:16:09,703
to do what they call Amazon warehousing and distribution, AWD.

368
00:16:10,063 --> 00:16:13,966
And that is the explosion of space, which they branded as

369
00:16:13,966 --> 00:16:17,628
being their IXD network or inbound cross-dock network.

370
00:16:17,628 --> 00:16:19,029
These are all the buildings

371
00:16:19,509 --> 00:16:21,751
that stock merchandise in advance

372
00:16:22,411 --> 00:16:24,013
of the fulfillment center.

373
00:16:24,713 --> 00:16:27,355
So they bring the goods in at the ports, they move

374
00:16:27,355 --> 00:16:30,437
them into these national inbound cross-docks centers

375
00:16:30,838 --> 00:16:32,419
or NIXD buildings.

376
00:16:32,859 --> 00:16:36,122
They hold them there, think of these as long term storage

377
00:16:36,122 --> 00:16:36,602
tanks,

378
00:16:37,123 --> 00:16:38,884
and then they move them to

379
00:16:39,304 --> 00:16:39,555
RIXD

380
00:16:40,145 --> 00:16:44,058
buildings, which are regional inbound cross-docks, closer to where the action

381
00:16:44,058 --> 00:16:46,810
is, and then from there it moves to the fulfillment center.

382
00:16:47,511 --> 00:16:49,863
So it's a it's the first time I've seem kind of

383
00:16:49,863 --> 00:16:50,534
a two

384
00:16:51,276 --> 00:16:54,942
step inbound process even before it gets to the

385
00:16:55,443 --> 00:16:57,887
you know the point of sale or or in this case

386
00:16:57,887 --> 00:17:01,290
the fulfillment center. most of the other big retailers out there

387
00:17:01,290 --> 00:17:05,351
will have an import distribution center that feeds the regional distribution

388
00:17:05,351 --> 00:17:08,573
center that feeds the store. That's kind of the flow there.

389
00:17:08,573 --> 00:17:10,694
So in a way it's a two-step process as well.

390
00:17:10,694 --> 00:17:12,985
But in the case of Amazon, you've got

391
00:17:13,565 --> 00:17:17,507
NIXD to RIXD to FC. And that's a that's a you

392
00:17:17,818 --> 00:17:21,408
know, that's an involved process, but it it it also means

393
00:17:21,408 --> 00:17:24,972
you've got you know, tens of millions of square feet being

394
00:17:24,972 --> 00:17:29,198
added just to support that that inbound network and optimize

395
00:17:29,759 --> 00:17:31,300
where goods are positioned.

396
00:17:32,007 --> 00:17:35,720
within the the country in order to minimize ultimately

397
00:17:36,161 --> 00:17:39,804
the outbound transportation shipping expense. Because if you can get goods

398
00:17:40,524 --> 00:17:43,687
positioned strategically in the right places around the country,

399
00:17:44,267 --> 00:17:47,570
that means you're shipping less you know, you're less packed ton

400
00:17:47,570 --> 00:17:50,432
miles when you actually have the sales order in hand.

401
00:17:50,873 --> 00:17:52,785
And and so that's at the name of the game is

402
00:17:52,785 --> 00:17:55,156
to get shipping expense down to a minimum outbound.

403
00:17:55,995 --> 00:17:58,966
minimize the amount of air freight you gotta send because you're

404
00:17:58,966 --> 00:18:02,108
moving something across the country a long distance.

405
00:18:02,688 --> 00:18:04,349
And all of these things are panning out.

406
00:18:04,349 --> 00:18:07,790
They're paying off. The idea is now with all this additional

407
00:18:07,790 --> 00:18:09,671
capacity, Amazon will drive more

408
00:18:10,151 --> 00:18:11,912
3P services revenue

409
00:18:12,352 --> 00:18:13,753
to help pay for it all.

410
00:18:14,113 --> 00:18:17,059
So now they'll not only have this additional capacity for third

411
00:18:17,059 --> 00:18:19,655
party vendors, but they'll have it for themselves as well.

412
00:18:20,136 --> 00:18:22,767
And Amazon's business model has always been get the other guy

413
00:18:22,767 --> 00:18:24,257
to pay for it the fixed

414
00:18:24,758 --> 00:18:25,318
expense.

415
00:18:26,079 --> 00:18:28,869
And then I can leverage my own I can use that

416
00:18:28,869 --> 00:18:30,621
to to make my own business

417
00:18:31,473 --> 00:18:32,224
pay for itself.

418
00:18:32,584 --> 00:18:33,044
Yeah.

419
00:18:33,725 --> 00:18:36,426
That's awesome. That's a hell of a breakdown right there.

420
00:18:37,306 --> 00:18:40,327
And I could totally see how then that's that paves the

421
00:18:40,327 --> 00:18:42,248
way for the next evolution of growth.

422
00:18:42,608 --> 00:18:45,489
And I would think that would also have a big impact

423
00:18:45,489 --> 00:18:47,149
on the 3PL business in general.

424
00:18:47,450 --> 00:18:50,851
If you think of in our market for industrial real estate,

425
00:18:50,851 --> 00:18:55,013
a third or larger, like a percentage of all deals done

426
00:18:55,473 --> 00:18:58,134
above a hundred thousand feet is the 3PL segment.

427
00:18:58,718 --> 00:19:01,890
And I know 3PL is taking two hundred thousand, five hundred

428
00:19:01,890 --> 00:19:03,971
thousand feet per building

429
00:19:04,571 --> 00:19:09,064
is nothing when you compare it to having a few

430
00:19:09,064 --> 00:19:13,806
three and four million square footers that plus all of these

431
00:19:13,806 --> 00:19:18,099
supporting cross-dock operations that you mentioned, that that's that's the eight

432
00:19:18,099 --> 00:19:20,670
hundred pound gorilla. So yeah, it'd be interesting to think of

433
00:19:20,670 --> 00:19:22,942
if that's really difficult for other 3PLs.

434
00:19:23,824 --> 00:19:26,797
Or rather other 3PLs just have to continue to play in

435
00:19:26,797 --> 00:19:30,101
space where they have an advantage and that market

436
00:19:30,822 --> 00:19:33,604
is big enough still for that to be healthy for the

437
00:19:33,604 --> 00:19:35,056
independent 3PL market.

438
00:19:35,416 --> 00:19:36,758
Right. Well there may be some

439
00:19:37,258 --> 00:19:39,621
market share erosion. I would expect there would be.

440
00:19:40,282 --> 00:19:43,365
But one has to also remember, you know, e-commerce in general

441
00:19:43,365 --> 00:19:44,227
as a market

442
00:19:44,868 --> 00:19:45,809
is still growing.

443
00:19:46,550 --> 00:19:48,592
Amazon's latest unit sales volumes

444
00:19:48,993 --> 00:19:50,935
fifteen percent year over year. So

445
00:19:51,792 --> 00:19:53,593
You know, it's still a sizable market.

446
00:19:53,593 --> 00:19:56,576
There's still plenty of room for sales growth and

447
00:19:57,137 --> 00:19:59,899
I don't think the full shock of Amazon moving into the

448
00:20:00,600 --> 00:20:03,032
sort of the pure 3PL market has really been felt yet

449
00:20:03,032 --> 00:20:04,763
'cause we're still in the first inning on this one.

450
00:20:05,123 --> 00:20:08,415
I love that. You're like first inning of AI, first inning

451
00:20:08,415 --> 00:20:11,488
of Amazon's move into the 3PL space.

452
00:20:11,768 --> 00:20:14,370
That's that means there's a lot of change coming our way.

453
00:20:14,730 --> 00:20:17,862
tell me, you have when I think of your explanation and

454
00:20:17,862 --> 00:20:22,416
breakdown of Amazon, like it makes me think of network design

455
00:20:22,416 --> 00:20:23,457
and optimization

456
00:20:23,877 --> 00:20:26,589
and warehouse automation, and just think of all the things that

457
00:20:26,589 --> 00:20:29,281
it does well. I'm assuming those are the

458
00:20:30,181 --> 00:20:33,383
Consulting services that you provide for other companies that don't have

459
00:20:33,383 --> 00:20:36,004
that skill set in house and they need help designing.

460
00:20:36,405 --> 00:20:39,887
which segment do you find you're busiest in or makes up

461
00:20:39,887 --> 00:20:42,138
the bulk of your book of business when it comes to

462
00:20:42,138 --> 00:20:43,929
the different services that you provide?

463
00:20:44,289 --> 00:20:44,949
Is it warehouse

464
00:20:44,683 --> 00:20:45,152
Gosh,

465
00:20:44,949 --> 00:20:47,311
automation or is it more the network or is it kind

466
00:20:47,311 --> 00:20:48,211
of for you it's

467
00:20:48,511 --> 00:20:50,362
Kind of half and half for us, I'd say.

468
00:20:50,631 --> 00:20:54,909
they're they're very closely intertwined because let's say you're a company

469
00:20:54,909 --> 00:20:57,822
when you have fifteen, twenty billion dollars of sales.

470
00:20:58,603 --> 00:21:03,245
And you're operating multiple distribution centers and they're they're expensive buildings.

471
00:21:03,685 --> 00:21:05,606
They have a lot of people inside of them.

472
00:21:06,087 --> 00:21:10,449
Let's say you've always done things conventionally, like you've never

473
00:21:10,849 --> 00:21:14,681
deployed automation. you might be asking questions, or at least maybe

474
00:21:14,681 --> 00:21:17,452
the ownership of the business is asking questions to say,

475
00:21:18,052 --> 00:21:20,594
are we operating the right number of warehouses?

476
00:21:20,594 --> 00:21:24,345
Or should we reduce the the facility count that we have,

477
00:21:24,705 --> 00:21:27,776
put more volume under one roof and And and that'll give

478
00:21:27,776 --> 00:21:29,068
us the ability to

479
00:21:29,889 --> 00:21:32,751
cost justify automation because automation needs

480
00:21:33,272 --> 00:21:35,213
automation needs volume to pay for itself.

481
00:21:35,994 --> 00:21:40,228
And and so there's always that question that nags I think

482
00:21:40,228 --> 00:21:42,099
CEOs to say, are we set up

483
00:21:42,640 --> 00:21:44,632
from a supply chain perspective? Possibly.

484
00:21:44,632 --> 00:21:45,462
So you have the

485
00:21:46,163 --> 00:21:47,344
automation.

486
00:21:46,379 --> 00:21:48,454
No. We're we're we're never done.

487
00:21:49,226 --> 00:21:51,407
We're never done. Yeah, and I mean automation says

488
00:21:52,202 --> 00:21:55,786
Centralize more volume under one roof, get more volume under into

489
00:21:55,786 --> 00:21:59,429
one building so that we can put the automation in, reduce

490
00:21:59,429 --> 00:22:00,620
the warehouse headcount

491
00:22:01,181 --> 00:22:05,485
accordingly. but there's this pendulum swinging in the opposite direction that

492
00:22:05,485 --> 00:22:08,827
says we need faster speed. You know, it's great having one

493
00:22:08,827 --> 00:22:11,648
warehouse to service the whole country and getting efficiency inside

494
00:22:11,554 --> 00:22:11,745
And

495
00:22:11,648 --> 00:22:11,747
the

496
00:22:11,745 --> 00:22:12,177
shorter

497
00:22:11,747 --> 00:22:12,288
four walls.

498
00:22:12,177 --> 00:22:13,071
transportation.

499
00:22:13,649 --> 00:22:15,800
We want two-day service level, right?

500
00:22:15,800 --> 00:22:16,430
And so

501
00:22:17,070 --> 00:22:20,082
you're not gonna do that if you put everything in Indianapolis

502
00:22:20,082 --> 00:22:23,903
or something like that. So now you got the opposite tug

503
00:22:23,903 --> 00:22:26,084
of war happening where the dynamic is.

504
00:22:26,084 --> 00:22:28,435
We want to be in more places closer to the market.

505
00:22:28,795 --> 00:22:31,336
should we do that for all of the SKUs we sell?

506
00:22:31,336 --> 00:22:33,247
You know, if you have a hundred thousand SKUs

507
00:22:33,867 --> 00:22:34,147
and

508
00:22:34,548 --> 00:22:37,131
fifteen or twenty thousand of them cause all the excitement.

509
00:22:37,963 --> 00:22:40,277
do you need to have all hundred thousand replicated in every

510
00:22:40,277 --> 00:22:43,063
building or should you really go with the fastest velocity items?

511
00:22:43,423 --> 00:22:44,956
close to market. So there's

512
00:22:45,521 --> 00:22:48,892
There's all these different angles people want to understand.

513
00:22:48,892 --> 00:22:50,883
What happens to my transportation expense,

514
00:22:51,443 --> 00:22:53,944
inbound and outbound, what happens to my warehousing expense?

515
00:22:53,944 --> 00:22:56,265
What's the capex of the automation?

516
00:22:56,485 --> 00:22:58,566
Will I shrink my building footprint

517
00:22:59,026 --> 00:22:59,886
and go higher?

518
00:23:00,427 --> 00:23:03,248
And how does that impact the capex story?

519
00:23:04,068 --> 00:23:07,229
so you know and and then what if something breaks?

520
00:23:07,229 --> 00:23:09,420
What's the risk of me not being able to sell my

521
00:23:09,420 --> 00:23:10,060
products

522
00:23:10,560 --> 00:23:13,102
if the automation goes down? You know, think of an AS/RS

523
00:23:13,292 --> 00:23:14,982
crane. If that crane goes down,

524
00:23:15,523 --> 00:23:18,114
everything in that aisle is shut off from being sold.

525
00:23:18,474 --> 00:23:20,665
and and that's just one example of many.

526
00:23:20,665 --> 00:23:21,215
And so,

527
00:23:21,755 --> 00:23:24,777
you know, risk is plays a big role in all this

528
00:23:24,777 --> 00:23:28,648
decision making process too. So CapEx interest rates, uncertainty in the

529
00:23:28,648 --> 00:23:29,579
marketplace,

530
00:23:30,159 --> 00:23:33,401
whether that be political uncertainty, whether that be

531
00:23:34,142 --> 00:23:36,917
you know, interest rates not being locked and loaded for the

532
00:23:36,917 --> 00:23:37,287
next

533
00:23:37,708 --> 00:23:38,991
twelve to twenty four months

534
00:23:39,472 --> 00:23:41,649
or high interest rates. you know

535
00:23:42,391 --> 00:23:45,873
All these dynamics changed every single day.

536
00:23:45,893 --> 00:23:49,178
And when we saw boats trapped out on the water during

537
00:23:49,178 --> 00:23:51,449
the COVID time period, you know, remember all the ships they

538
00:23:51,449 --> 00:23:52,659
couldn't get into the ports.

539
00:23:53,159 --> 00:23:55,591
People had inventory sitting out there on the water that they

540
00:23:55,591 --> 00:23:57,611
couldn't get a hold of. They were starting the shelves were

541
00:23:57,611 --> 00:23:58,622
starting to line barren

542
00:23:59,062 --> 00:24:02,424
and there's there's the risk of not having enough inventory on

543
00:24:02,424 --> 00:24:05,365
domestic soil, right? Being too lean.

544
00:24:05,365 --> 00:24:08,977
And people learn from that. So maybe I need to have

545
00:24:08,977 --> 00:24:11,548
more inventory, fatten up a bit just in case.

546
00:24:12,262 --> 00:24:15,643
bad things happen. so this is the world we live in

547
00:24:15,784 --> 00:24:18,745
and y yesterday's answer may not be tomorrow's answer.

548
00:24:18,745 --> 00:24:21,147
That's the thing that makes it exciting and interesting is

549
00:24:22,008 --> 00:24:24,740
you know every b almost always before somebody signs a check

550
00:24:24,740 --> 00:24:27,201
for automation say, you know, is there going to be something

551
00:24:27,201 --> 00:24:29,052
better that comes down the pipe tomorrow?

552
00:24:29,412 --> 00:24:32,173
So that makes this system we're buying redundant.

553
00:24:32,173 --> 00:24:33,384
And the answer is of course.

554
00:24:33,924 --> 00:24:37,256
You know, we we don't have a crystal ball, we can't

555
00:24:37,256 --> 00:24:39,197
tell, but there's always going to be something better down the

556
00:24:39,197 --> 00:24:39,707
horizon.

557
00:24:40,547 --> 00:24:43,128
fact of the matter is if you don't do something now,

558
00:24:43,709 --> 00:24:47,060
your competitors are busy working on it and and you're gonna

559
00:24:47,060 --> 00:24:49,752
be more reliant on human labor than they will be, and

560
00:24:49,752 --> 00:24:53,123
that's a disadvantage. Look at you know, by way of example,

561
00:24:53,123 --> 00:24:55,634
look at Amazon today, over a million robots in the field

562
00:24:55,634 --> 00:24:58,756
deployed, right? they manufacture their own

563
00:24:59,237 --> 00:25:03,880
robotic capacity. They're adding more plants to roll that out at

564
00:25:03,880 --> 00:25:07,742
an even faster pace so that they can internally produce faster.

565
00:25:08,102 --> 00:25:11,865
Versus Walmart that's really reliant on third-party vendors to

566
00:25:12,545 --> 00:25:13,846
get automation done.

567
00:25:14,286 --> 00:25:18,479
And the capacity of those third-party vendors becomes their Achilles heel.

568
00:25:18,479 --> 00:25:21,671
It becomes their limiting factor in terms of rollout

569
00:25:22,072 --> 00:25:23,532
and their speed to go to market.

570
00:25:23,793 --> 00:25:27,335
There's a big, big competitive disadvantage that they're experiencing.

571
00:25:27,595 --> 00:25:28,456
in my opinion,

572
00:25:28,856 --> 00:25:29,336
because

573
00:25:28,910 --> 00:25:29,381
This is like

574
00:25:29,336 --> 00:25:29,497
they

575
00:25:29,381 --> 00:25:29,973
the vertical

576
00:25:29,497 --> 00:25:30,217
don't own.

577
00:25:29,973 --> 00:25:30,705
integration.

578
00:25:31,018 --> 00:25:33,940
It's like vertical integration and and exactly right.

579
00:25:33,940 --> 00:25:36,831
And so a million robots, I mean that's bigger than any

580
00:25:36,831 --> 00:25:39,643
automation company's ever deployed, and this is a retailer.

581
00:25:40,003 --> 00:25:43,315
So you begin to get the to the sense that, okay,

582
00:25:43,315 --> 00:25:46,386
it's not just about being automated, it's how fast can you

583
00:25:46,386 --> 00:25:48,587
do this? How much can you control?

584
00:25:49,068 --> 00:25:51,669
and and therefore innovate. And I have R and D people

585
00:25:51,669 --> 00:25:54,410
working on the latest generation of newer things,

586
00:25:54,870 --> 00:25:58,752
taking that robot, the Kiva robot they bought and modifying it

587
00:25:58,752 --> 00:26:00,253
six different ways from Sunday

588
00:26:00,653 --> 00:26:02,154
to get it to do different things.

589
00:26:02,514 --> 00:26:04,015
And it's really worked out well for them.

590
00:26:04,870 --> 00:26:07,682
So if you're not automating, your competitors, all right, that's the

591
00:26:07,682 --> 00:26:10,723
moral of the story. And you know, I've seen

592
00:26:11,404 --> 00:26:12,134
automation

593
00:26:12,544 --> 00:26:13,345
get deployed

594
00:26:13,925 --> 00:26:17,907
things like robotic picking in companies as small as fifty people.

595
00:26:18,268 --> 00:26:20,409
So you don't have to be Walmart or Amazon to do

596
00:26:20,409 --> 00:26:23,170
this. You can be you can be small, mid-size and and

597
00:26:23,190 --> 00:26:24,111
and still

598
00:26:24,771 --> 00:26:27,123
get your you know, stick your foot in the water your

599
00:26:27,123 --> 00:26:29,677
toe in the water and get a sense of it of

600
00:26:29,987 --> 00:26:30,818
what it's all about.

601
00:26:31,178 --> 00:26:34,430
I'm always on the lookout as I'm going through people's buildings

602
00:26:34,430 --> 00:26:38,362
of what they have deployed. And outside of the big names,

603
00:26:38,362 --> 00:26:42,055
it's amazing how few have or how much more room there

604
00:26:42,055 --> 00:26:45,647
is for that to proliferate, like to the fifty thousand feet

605
00:26:45,647 --> 00:26:49,168
or the hundred thousand feet. Like gosh, I would guess like

606
00:26:49,168 --> 00:26:50,609
a market penetration is like

607
00:26:51,330 --> 00:26:53,451
ten percent or something like

608
00:26:53,856 --> 00:26:53,988
I

609
00:26:53,971 --> 00:26:55,012
surprisingly

610
00:26:53,988 --> 00:26:55,085
think you're in the ballpark.

611
00:26:55,012 --> 00:26:56,833
like ridiculously small. Yeah.

612
00:26:57,408 --> 00:26:58,518
Yeah. At least

613
00:26:59,119 --> 00:27:02,110
you know, when you start traveling the world and seeing beyond

614
00:27:02,110 --> 00:27:03,200
North American soil,

615
00:27:03,681 --> 00:27:07,662
you start to realize Western Europe, China, Japan.

616
00:27:08,183 --> 00:27:10,844
These are markets where automation has been

617
00:27:11,564 --> 00:27:12,444
rolling out

618
00:27:13,065 --> 00:27:16,546
in a in a big wave for twenty years before us

619
00:27:16,546 --> 00:27:19,607
even in fact all the great automation vendors came out of

620
00:27:19,607 --> 00:27:21,708
those markets. And and there's a reason.

621
00:27:21,708 --> 00:27:24,129
I mean one reason number one is World War Two, they

622
00:27:24,129 --> 00:27:27,071
lost a lot of people. in in the war and so

623
00:27:27,071 --> 00:27:30,154
the labor pool available to do the work is not the

624
00:27:30,154 --> 00:27:31,235
same as what we have here.

625
00:27:31,595 --> 00:27:35,038
number two is the cost of land and the availability of

626
00:27:35,038 --> 00:27:38,952
land is much lower. Like, you know, they don't have those

627
00:27:38,952 --> 00:27:40,133
big fields in Texas

628
00:27:40,079 --> 00:27:40,301
Cost

629
00:27:40,133 --> 00:27:40,335
where you

630
00:27:40,301 --> 00:27:40,443
is

631
00:27:40,335 --> 00:27:40,463
can

632
00:27:40,443 --> 00:27:40,695
higher,

633
00:27:40,463 --> 00:27:40,703
throw a

634
00:27:40,695 --> 00:27:41,302
availability

635
00:27:40,703 --> 00:27:41,063
million.

636
00:27:41,302 --> 00:27:42,242
is lower. Yeah, yeah.

637
00:27:42,295 --> 00:27:43,836
Yeah, availability is low cost is high.

638
00:27:43,836 --> 00:27:46,287
So you got to build up and it's expensive

639
00:27:46,787 --> 00:27:51,299
to get the space, right? So automation is a natural for

640
00:27:51,299 --> 00:27:53,850
the European, especially the Japanese market, where

641
00:27:54,310 --> 00:27:56,611
85% of Japan is not even habitable.

642
00:27:56,611 --> 00:27:59,733
It's just mountains. so you end up in in these markets

643
00:27:59,733 --> 00:28:02,754
where they've been pushing the automation button for decades well in

644
00:28:02,754 --> 00:28:04,155
advance of us. And

645
00:28:04,695 --> 00:28:05,736
we're just starting

646
00:28:06,236 --> 00:28:09,477
to arrive at that destiny now, and the fundamental reason is

647
00:28:09,477 --> 00:28:13,499
the changing population dynamics. You know, I always talk about the

648
00:28:14,079 --> 00:28:16,981
age dependency ratio ADR as being the number one thing to

649
00:28:16,981 --> 00:28:18,182
watch out for, which is

650
00:28:18,822 --> 00:28:21,414
how many people under the age of 16 and over the

651
00:28:21,414 --> 00:28:24,836
age of 65 depend on the people that are actually in

652
00:28:24,836 --> 00:28:25,627
the workforce.

653
00:28:26,067 --> 00:28:29,489
And the more that number rises, the higher the ratio gets.

654
00:28:29,849 --> 00:28:31,730
the less people you have to do the work to pay

655
00:28:31,730 --> 00:28:33,542
the bills for everybody else that isn't working.

656
00:28:34,137 --> 00:28:35,086
And it's rising

657
00:28:34,502 --> 00:28:35,203
and that's where we're

658
00:28:35,088 --> 00:28:35,389
and

659
00:28:35,203 --> 00:28:38,674
arriving, you know. We're arriving at the point now where US

660
00:28:38,674 --> 00:28:40,334
is starting to look a lot more like Europe.

661
00:28:40,334 --> 00:28:40,834
Hence

662
00:28:41,394 --> 00:28:43,255
there will be a big push for automation.

663
00:28:43,255 --> 00:28:44,835
And the thing is you don't want to be

664
00:28:45,315 --> 00:28:48,226
at the back of the bus on the at the eleventh

665
00:28:48,226 --> 00:28:51,457
hour saying, Guess what, we can't find people, we better automate

666
00:28:51,677 --> 00:28:54,268
'cause those vendors are going to be sold out for three,

667
00:28:54,268 --> 00:28:57,359
four years. We're already seeing signs of that now where the

668
00:28:57,359 --> 00:28:59,699
vendors are sold out. You know, come back,

669
00:29:00,159 --> 00:29:01,450
you want something from us, 2031

670
00:29:01,890 --> 00:29:02,810
is the earliest we can do it.

671
00:29:03,170 --> 00:29:05,411
and and so it's becoming, you know

672
00:29:06,117 --> 00:29:08,609
Labor and the ability to find the labor,

673
00:29:09,050 --> 00:29:12,793
the ability to reduce turnover and keep a steady crew, is

674
00:29:12,793 --> 00:29:15,716
getting expensive. You have to keep ahead of the Joneses with

675
00:29:15,716 --> 00:29:16,636
your wage rates.

676
00:29:17,337 --> 00:29:19,639
All these labor pressures are upon us.

677
00:29:19,999 --> 00:29:21,560
So the US, like I say, is starting to look a

678
00:29:21,560 --> 00:29:24,892
lot more like Europe. And automation is going to become warehouse

679
00:29:24,892 --> 00:29:27,624
automation is going to become like what it is in manufacturing.

680
00:29:27,985 --> 00:29:28,806
It's inevitable.

681
00:29:29,166 --> 00:29:31,907
Yeah, it it's funny you bring up time, right?

682
00:29:31,907 --> 00:29:35,779
So some things you've written about and some things I've experienced.

683
00:29:35,779 --> 00:29:38,850
Time on one hand is like how long it takes to

684
00:29:39,094 --> 00:29:43,606
design, to purchase, to implement, and then to go

685
00:29:43,606 --> 00:29:46,987
live and then time being on the other side, like return

686
00:29:46,987 --> 00:29:50,518
on investment and how long it takes for the investment to

687
00:29:50,518 --> 00:29:54,030
have been worth it. And for me my time frames are

688
00:29:54,030 --> 00:29:56,921
five, seven and ten year increments for leases.

689
00:29:57,421 --> 00:30:00,284
For all the companies that don't own their properties, which is

690
00:30:00,284 --> 00:30:04,429
increasingly the vast majority, especially for like a big box.

691
00:30:04,869 --> 00:30:07,452
And so, you've written a little bit about like

692
00:30:08,193 --> 00:30:12,478
Europe versus the US and thinking about those ROIs, like being

693
00:30:12,478 --> 00:30:15,020
more comfortable with longer time horizons,

694
00:30:15,581 --> 00:30:19,294
like it's funny that you bring up vendors possibly being sold

695
00:30:19,294 --> 00:30:23,146
out or increasingly being sold out being another time aspect.

696
00:30:23,447 --> 00:30:28,209
So all of that is like start sooner, prepare for longer

697
00:30:28,450 --> 00:30:32,692
and be willing, like have your capital structured to allow for

698
00:30:32,692 --> 00:30:36,374
a longer payback period. And that I would think that goes

699
00:30:36,374 --> 00:30:38,916
against what the vast majority of people want

700
00:30:39,396 --> 00:30:42,268
and what they're thinking and how they operate today.

701
00:30:42,628 --> 00:30:45,481
Well, you know, Justin, when I was a a kid and

702
00:30:45,481 --> 00:30:48,214
I remember starting out in the business in the eighties and

703
00:30:48,925 --> 00:30:51,507
the CFO would be at the boardroom table, you know, and

704
00:30:51,507 --> 00:30:54,030
if you came back to him with a storyboard that said,

705
00:30:54,030 --> 00:30:55,151
This'll take five years

706
00:30:55,972 --> 00:30:58,074
to pay back, you know, and especially if it was a

707
00:30:58,074 --> 00:30:59,556
publicly traded company, they'd

708
00:31:00,136 --> 00:31:01,358
they'd throw you out, you know,

709
00:31:01,818 --> 00:31:04,321
get out, just do it conventionally, you know, kind of thing.

710
00:31:04,338 --> 00:31:05,328
This is ridiculous.

711
00:31:05,762 --> 00:31:07,363
Yeah, yeah, that's ridiculous, you know.

712
00:31:07,363 --> 00:31:11,826
With five years, you know. Today I'm regularly presenting to,

713
00:31:12,086 --> 00:31:13,567
you know, executives and saying,

714
00:31:14,287 --> 00:31:16,018
you know, we've really done our homework here.

715
00:31:16,018 --> 00:31:19,890
We know what not only the capex is gonna be, we

716
00:31:19,890 --> 00:31:22,431
know the ongoing opex implications for the next

717
00:31:23,072 --> 00:31:25,452
decade and beyond. and we've really

718
00:31:25,873 --> 00:31:28,074
dotted the I's and crossed the T's on this and it's

719
00:31:28,074 --> 00:31:30,155
gonna be a minimum of a twelve year payback.

720
00:31:30,515 --> 00:31:32,236
You know what, no one's throwing me out of the room

721
00:31:32,236 --> 00:31:33,846
anymore. they're saying,

722
00:31:33,543 --> 00:31:33,985
Twelve

723
00:31:33,846 --> 00:31:34,406
okay,

724
00:31:33,985 --> 00:31:35,292
years. I I yeah.

725
00:31:35,087 --> 00:31:35,457
twelve

726
00:31:35,454 --> 00:31:36,780
Okay.

727
00:31:35,457 --> 00:31:35,827
years.

728
00:31:36,287 --> 00:31:40,830
Twelve years. Yeah, because you know, once you plug that

729
00:31:40,830 --> 00:31:44,512
automation engine into a warehouse, it doesn't run by itself.

730
00:31:44,872 --> 00:31:48,053
The engineers that are needed to keep it going and the

731
00:31:48,053 --> 00:31:51,005
maintenance, the wrench turners, and all of the

732
00:31:51,475 --> 00:31:53,876
upgrades and the parts that were out and the

733
00:31:54,356 --> 00:31:58,158
spare parts consumption and all and and the IT support and

734
00:31:58,618 --> 00:32:00,499
all these additional costs.

735
00:32:00,959 --> 00:32:03,610
If you don't do your homework, you're gonna not catch those

736
00:32:03,610 --> 00:32:05,181
and then you'll find out when it's too late.

737
00:32:05,721 --> 00:32:08,392
But catch them up front and do your homework.

738
00:32:08,392 --> 00:32:10,703
And yes, you're gonna save on headcount, but you're gonna add

739
00:32:10,703 --> 00:32:12,484
back all this other cost structure.

740
00:32:12,884 --> 00:32:15,316
And the capex isn't going down, it is what it is.

741
00:32:15,316 --> 00:32:18,740
And so when you really do your proper, responsible job on

742
00:32:18,740 --> 00:32:20,453
this, you're gonna see it's ten to twelve years.

743
00:32:20,814 --> 00:32:23,197
Wage rates play a big role in that number, right?

744
00:32:23,197 --> 00:32:25,350
If you're paying twenty five dollars an hour, if you're paying

745
00:32:25,350 --> 00:32:26,481
forty five dollars an hour

746
00:32:27,350 --> 00:32:29,112
You know, obviously the more you pay for for

747
00:32:29,933 --> 00:32:31,755
base wage rate and benefits

748
00:32:32,275 --> 00:32:35,939
will accelerate the the the the payback time frame.

749
00:32:36,300 --> 00:32:37,421
But no, twelve years is

750
00:32:37,982 --> 00:32:41,245
not an unusual number for payback and companies aren't batting an

751
00:32:41,245 --> 00:32:43,788
eyelash with twelve years anymore. It's it used to be

752
00:32:44,268 --> 00:32:45,870
five. Now twelve years, okay.

753
00:32:46,571 --> 00:32:48,983
We gotta do this. You know, we gotta do this.

754
00:32:48,983 --> 00:32:49,474
We can't

755
00:32:49,928 --> 00:32:52,419
Look, we've got thirty new faces showing up on the receiving

756
00:32:52,419 --> 00:32:54,920
dock for training. Every Monday morning it's ridiculous.

757
00:32:55,278 --> 00:32:57,760
You know, we can't operate this way anymore.

758
00:32:58,201 --> 00:32:58,581
And

759
00:32:59,071 --> 00:33:02,532
and so that's the hue and cry is if if you can't

760
00:33:02,532 --> 00:33:05,293
service the stores or you can't service the customers,

761
00:33:05,873 --> 00:33:07,144
then what are you doing in business?

762
00:33:07,144 --> 00:33:09,194
The warehouse is a critical function towards

763
00:33:09,615 --> 00:33:13,435
selling and and supporting sales. so if you're struggling

764
00:33:13,320 --> 00:33:14,136
Scaling.

765
00:33:13,505 --> 00:33:16,537
to m to p to put the manpower into the building

766
00:33:16,858 --> 00:33:18,408
there's no future for you, right?

767
00:33:18,408 --> 00:33:20,120
You're gonna go to the way of the dodo bird.

768
00:33:20,641 --> 00:33:23,913
So that's what everybody's look focused on is just how do

769
00:33:23,913 --> 00:33:24,904
we get this in

770
00:33:25,404 --> 00:33:27,586
so that we don't risk the business.

771
00:33:28,147 --> 00:33:31,179
Because there's plenty of horror stories out there about automation projects

772
00:33:31,179 --> 00:33:32,890
that did not go well. so

773
00:33:32,763 --> 00:33:33,004
There's

774
00:33:32,890 --> 00:33:33,130
that's

775
00:33:33,004 --> 00:33:33,235
quite

776
00:33:33,130 --> 00:33:33,420
I think

777
00:33:33,235 --> 00:33:33,607
a few.

778
00:33:33,420 --> 00:33:35,612
the foremost concern. Yeah there are there are there.

779
00:33:35,932 --> 00:33:39,423
I mean the ones that fail inevitably were the ones that

780
00:33:39,423 --> 00:33:41,914
were rushed. You know, I hate to generalize but

781
00:33:42,748 --> 00:33:44,609
That's quite often. You we need it we need it up

782
00:33:44,609 --> 00:33:48,184
and running by by December, you know, and and nothing happens

783
00:33:48,184 --> 00:33:51,297
by December. You know, you have to we you have to

784
00:33:51,297 --> 00:33:53,179
troubleshoot and QA

785
00:33:53,679 --> 00:33:55,501
the heck out of these things before you

786
00:33:56,022 --> 00:33:58,334
even start to do any type of sales volume in them.

787
00:33:58,694 --> 00:34:00,286
and if you do your homework and you do it right

788
00:34:00,286 --> 00:34:03,189
and your responsible, automation's a wonderful tool, right?

789
00:34:03,189 --> 00:34:05,061
It really is a game changer.

790
00:34:05,421 --> 00:34:09,124
Yeah, it's amazing cause we certainly don't see the majority of

791
00:34:09,124 --> 00:34:12,608
leases starting to turn into twelve year leases

792
00:34:13,041 --> 00:34:17,491
or it is interesting when you go into negotiation with a

793
00:34:17,491 --> 00:34:21,695
landlord who knows you have this installed in your

794
00:34:21,695 --> 00:34:22,315
building

795
00:34:22,916 --> 00:34:27,371
and not be overcharged or gouged because you're

796
00:34:27,371 --> 00:34:28,862
hostage, 'cause the

797
00:34:29,352 --> 00:34:32,464
chance that you're gonna spend fifty percent of your CapEx over

798
00:34:32,464 --> 00:34:34,385
again to move it to a different building.

799
00:34:34,745 --> 00:34:36,166
like you better be doubling

800
00:34:36,586 --> 00:34:40,268
or halving or consolidating for that to be like a

801
00:34:40,669 --> 00:34:44,290
legitimate alternative to the current status quo.

802
00:34:44,771 --> 00:34:48,102
So I could see on one hand like that would cause

803
00:34:48,102 --> 00:34:52,054
you to go longer and on another perhaps you still require

804
00:34:52,054 --> 00:34:55,316
flexibility and if the price of flexibility is

805
00:34:56,136 --> 00:34:57,537
you pay a little bit more

806
00:34:57,991 --> 00:34:59,862
monthly on your building

807
00:35:00,263 --> 00:35:00,963
and that's

808
00:35:01,564 --> 00:35:03,495
like a risk you're willing to to take.

809
00:35:03,495 --> 00:35:06,298
That seems like that's like the leases are getting a little

810
00:35:06,298 --> 00:35:07,549
longer but like

811
00:35:08,129 --> 00:35:11,852
not not as pervasive. Or perhaps I just haven't done enough

812
00:35:11,852 --> 00:35:15,876
of the deals that have heavy automation and like that will

813
00:35:15,876 --> 00:35:18,368
continue to flow into the market and we'll see more of

814
00:35:18,368 --> 00:35:21,840
them and that should cause lease terms to start to expand

815
00:35:21,840 --> 00:35:22,681
and and be longer.

816
00:35:23,041 --> 00:35:26,013
Yeah, real estate strategy and automation are go hand in hand

817
00:35:26,013 --> 00:35:27,374
as far as topics are concerned.

818
00:35:27,374 --> 00:35:30,176
And you're you're on you're you are focused on the topic

819
00:35:30,176 --> 00:35:32,247
with what you just said, that's very, very crucial.

820
00:35:32,747 --> 00:35:35,189
If I'm bolting automation to the floor,

821
00:35:35,889 --> 00:35:38,211
let's say it's AutoStore for the sake of discussion,

822
00:35:38,891 --> 00:35:41,233
that's a system that takes months to install.

823
00:35:41,233 --> 00:35:42,564
You've bolted it to the floor.

824
00:35:42,564 --> 00:35:45,075
Okay, the 10-year lease is up.

825
00:35:45,276 --> 00:35:46,316
I've decided that

826
00:35:46,837 --> 00:35:48,858
I'm gonna move across the street to a bigger building.

827
00:35:48,921 --> 00:35:50,599
So I've outgrown the one I'm in.

828
00:35:50,959 --> 00:35:51,750
I can't just

829
00:35:52,211 --> 00:35:53,353
shut down the AutoStore

830
00:35:53,883 --> 00:35:56,663
and have the vendor come in and over the weekend

831
00:35:57,439 --> 00:35:59,682
take it all down and move it across the street.

832
00:35:59,682 --> 00:36:01,665
You know, that that's a multi month process.

833
00:36:02,466 --> 00:36:04,869
And and so what do you do

834
00:36:05,270 --> 00:36:08,933
in that time period when you relocated to the other building

835
00:36:09,153 --> 00:36:11,414
and now you're without this piece of automation.

836
00:36:11,795 --> 00:36:14,196
All the inventory that's in that automation is not easy to

837
00:36:14,196 --> 00:36:16,557
get to. You got to get it all out, right?

838
00:36:16,557 --> 00:36:18,438
Because it's a big cube of dense storage.

839
00:36:18,858 --> 00:36:22,069
It's not so complicated if it's an AMR type system where

840
00:36:22,069 --> 00:36:24,901
the robots are autonomously moving around the warehouse, right?

841
00:36:25,481 --> 00:36:27,412
You put those on a truck, you move them across the

842
00:36:27,412 --> 00:36:30,123
street, they digitally map the new building and then they're ready

843
00:36:30,123 --> 00:36:33,545
to roll. That's the beauty of the AMR, is it's flexible.

844
00:36:33,905 --> 00:36:37,017
but anything bolted to the ground, whether be a sophisticated conveyor

845
00:36:37,017 --> 00:36:37,637
system,

846
00:36:38,057 --> 00:36:41,879
an AutoStore, any other type of fixed material handling system.

847
00:36:42,359 --> 00:36:44,200
Boy, that's tough. You know, and so

848
00:36:45,080 --> 00:36:47,852
you know I don't know if you've noticed, but when you

849
00:36:47,852 --> 00:36:50,263
look at all of the big Amazon buildings that have gone

850
00:36:50,263 --> 00:36:52,384
up really over the last five years,

851
00:36:53,004 --> 00:36:56,005
so many of them have been owned rather than leased.

852
00:36:56,365 --> 00:36:59,727
They're built to suit the Amazon Robotics Small Sortable Facilities,

853
00:37:00,147 --> 00:37:03,008
custom built for Amazon, and they're not rent leasing them the

854
00:37:03,008 --> 00:37:04,885
way they used to. They're owning it.

855
00:37:05,389 --> 00:37:07,590
I don't know if I think they figure

856
00:37:08,190 --> 00:37:10,251
we're gonna be here for more than twenty-five years,

857
00:37:10,992 --> 00:37:13,072
right? So why pay for the whole thing twice?

858
00:37:13,072 --> 00:37:16,034
Let's just own it and at the end of the day

859
00:37:16,034 --> 00:37:16,974
we'll save money

860
00:37:17,635 --> 00:37:21,786
because once we've paid off the depreciation, it's ours, right?

861
00:37:21,786 --> 00:37:23,197
And we're printing money.

862
00:37:24,024 --> 00:37:27,375
So maybe the market in general, as we go more towards

863
00:37:27,375 --> 00:37:29,702
automation, we'll see more ownership play a role

864
00:37:30,322 --> 00:37:31,122
in the market.

865
00:37:31,583 --> 00:37:36,055
or maybe we'll see people learn you know negotiating longer-term lease

866
00:37:36,055 --> 00:37:36,965
deals where

867
00:37:37,586 --> 00:37:39,016
they want the first 10 years.

868
00:37:39,016 --> 00:37:42,188
Here's the you know the inflation riser we're going to agree

869
00:37:42,188 --> 00:37:44,909
to, and we want first right of refusal in the year

870
00:37:44,909 --> 00:37:45,409
10.

871
00:37:46,129 --> 00:37:48,100
And we want to set up the terms for years 10

872
00:37:48,100 --> 00:37:51,751
to 20 as part of our upfront negotiation strategy so that

873
00:37:51,751 --> 00:37:51,871
we're

874
00:37:52,231 --> 00:37:55,217
Yeah. I I've had a couple of companies when they do

875
00:37:55,217 --> 00:37:57,078
the math on to purchase

876
00:37:57,558 --> 00:38:00,640
and to automate and if you wanna automate you wanna purchase

877
00:38:00,960 --> 00:38:02,991
and then all of a sudden when their hands are in

878
00:38:02,991 --> 00:38:05,613
both of their pockets they realize their pockets aren't as deep

879
00:38:05,613 --> 00:38:08,994
as they were when they started the conversation because both can

880
00:38:08,994 --> 00:38:13,086
be incredibly expensive. And so to try and like do one

881
00:38:13,086 --> 00:38:17,099
then the other, like y usually I would guess it requires

882
00:38:17,099 --> 00:38:20,792
debt is perhaps the answer to half of those questions.

883
00:38:21,152 --> 00:38:24,003
I've seen it stop a lot of those conversations because then

884
00:38:24,003 --> 00:38:25,333
they can't quite rationalize

885
00:38:25,943 --> 00:38:29,085
doing one without the other. Yeah.

886
00:38:29,965 --> 00:38:31,445
I would imagine with

887
00:38:32,066 --> 00:38:36,307
vertical integration and you thinking about Amazon and seeing those examples

888
00:38:36,307 --> 00:38:40,920
that you would be a student of like Elon, Tesla, SpaceX

889
00:38:41,458 --> 00:38:45,196
Vertical integration, robots building robots. Is that anything on your radar?

890
00:38:45,196 --> 00:38:48,555
Is that with all your spare time gonna be your next

891
00:38:48,785 --> 00:38:49,464
business within

892
00:38:49,284 --> 00:38:49,501
Like

893
00:38:49,464 --> 00:38:49,524
a

894
00:38:49,501 --> 00:38:49,750
that.

895
00:38:49,524 --> 00:38:52,110
business? Or what are some of your thoughts of what you

896
00:38:52,110 --> 00:38:53,092
notice and see there?

897
00:38:53,452 --> 00:38:56,084
I I have to be honest with you, there you know,

898
00:38:56,084 --> 00:38:59,427
there there's only so many hours in a week that that

899
00:38:59,427 --> 00:39:02,751
I can dedicate towards, you know, after I still have my

900
00:39:02,751 --> 00:39:05,653
consulting practice on money and then to to doing all this

901
00:39:06,013 --> 00:39:08,836
almost like PhD type work, if you will.

902
00:39:09,237 --> 00:39:09,547
almost

903
00:39:09,417 --> 00:39:09,872
It's

904
00:39:09,547 --> 00:39:09,887
like being

905
00:39:09,872 --> 00:39:10,059
your

906
00:39:09,887 --> 00:39:10,508
a professor.

907
00:39:10,059 --> 00:39:10,795
dissertation.

908
00:39:10,508 --> 00:39:14,960
Yeah. You know, there's there's a lot of subjects that are

909
00:39:14,960 --> 00:39:15,661
out there.

910
00:39:16,181 --> 00:39:17,481
The parcel industry

911
00:39:18,002 --> 00:39:20,873
is a big example where there's a huge interest to understand

912
00:39:20,873 --> 00:39:23,254
what the dynamics are taking place in the parcel industry right

913
00:39:23,254 --> 00:39:26,546
now. And you know, I know enough to be dangerous.

914
00:39:26,546 --> 00:39:29,763
I can talk to to about all the different companies, the

915
00:39:29,763 --> 00:39:30,928
volumes of cost structure.

916
00:39:31,408 --> 00:39:33,729
But I could spend you could spend your entire career just

917
00:39:33,729 --> 00:39:35,674
doing the parcel industry and

918
00:39:36,130 --> 00:39:40,512
to gain expertise in that. So supply chain being the size

919
00:39:40,512 --> 00:39:43,238
of subject that it is. is so huge.

920
00:39:44,035 --> 00:39:46,276
That you really got to pick your battles in terms of

921
00:39:46,276 --> 00:39:48,677
where you focus. And if you want to go deep in

922
00:39:48,677 --> 00:39:51,468
and narrow in a given area, it's kind of where what

923
00:39:51,468 --> 00:39:51,909
I do.

924
00:39:52,389 --> 00:39:55,560
I chose strategy as being my my the area that interests

925
00:39:55,560 --> 00:39:56,211
me the most.

926
00:39:56,691 --> 00:40:00,113
But I also get into facility design down to the down

927
00:40:00,113 --> 00:40:02,863
to the inch, right? so we were doing all these AutoCAD

928
00:40:03,123 --> 00:40:06,115
layouts for very, very complex buildings, over a million square feet

929
00:40:06,115 --> 00:40:06,355
and

930
00:40:06,775 --> 00:40:09,987
lots of automation that real one off type projects.

931
00:40:09,987 --> 00:40:13,659
And so the design engineering work on all the supply chain strategy

932
00:40:13,659 --> 00:40:14,920
that even leads up to that.

933
00:40:15,280 --> 00:40:18,793
That's a lifetime right there. So I don't have the time

934
00:40:18,793 --> 00:40:19,243
to

935
00:40:19,925 --> 00:40:22,388
think about what what they're doing over at

936
00:40:22,809 --> 00:40:26,302
you know satellite production facilities or Elon Musk or any of

937
00:40:26,302 --> 00:40:28,845
the things there. I'm I'm like most people I just read

938
00:40:28,845 --> 00:40:29,516
the headlines.

939
00:40:29,876 --> 00:40:31,637
Yes. There it's

940
00:40:32,107 --> 00:40:35,239
no doubt totally interesting and I figured right up your alley,

941
00:40:35,239 --> 00:40:38,747
but I get it. If I'm being judicious with our time

942
00:40:38,747 --> 00:40:41,508
together, I would use our last couple minutes to go into

943
00:40:41,508 --> 00:40:44,740
facility design since that's down to the inch.

944
00:40:45,301 --> 00:40:49,403
That's pretty specific, but I totally get that space is precious

945
00:40:49,763 --> 00:40:53,465
and process and flow is increasingly important and like

946
00:40:53,835 --> 00:40:56,487
utilization and efficiency and everybody like

947
00:40:57,250 --> 00:40:58,201
It's hard to get

948
00:40:58,681 --> 00:41:01,163
your square foot. So once you got it, you gotta make

949
00:41:01,163 --> 00:41:03,625
the best use of it. So if you were thinking of

950
00:41:03,625 --> 00:41:06,977
the couple of categories in facility design that jump out as

951
00:41:06,977 --> 00:41:10,110
being ones that are noteworthy for now, maybe what's

952
00:41:10,560 --> 00:41:13,832
I would I would think like just c the conceptual design

953
00:41:13,832 --> 00:41:16,764
is probably a whole lot of where the returns are of

954
00:41:16,764 --> 00:41:21,428
just thinking through things thoroughly, like and thinking through scenarios.

955
00:41:21,966 --> 00:41:24,931
And laying out space over time would be where a lot

956
00:41:24,931 --> 00:41:26,343
of people would get returns from.

957
00:41:26,816 --> 00:41:28,822
Is that true or how do you think about it?

958
00:41:29,182 --> 00:41:31,334
No, I mean it's it's you're right.

959
00:41:31,334 --> 00:41:34,296
Yeah when you're doing one of these projects you tend to

960
00:41:34,296 --> 00:41:37,259
look out into the future as best you can, right?

961
00:41:37,259 --> 00:41:38,730
If nobody really knows the future.

962
00:41:38,730 --> 00:41:41,462
So you start with assumptions around growth and

963
00:41:42,299 --> 00:41:44,200
We gather data on the existing business,

964
00:41:44,760 --> 00:41:45,540
if it's there,

965
00:41:46,141 --> 00:41:49,732
and then you use that to start simulating and modeling what

966
00:41:49,732 --> 00:41:53,965
different types of materials, handling systems, and options are available for

967
00:41:53,965 --> 00:41:57,466
the customer. and if you're starting with a greenfield clean sheet

968
00:41:57,466 --> 00:41:59,847
of paper, you can build utopia, right?

969
00:41:59,847 --> 00:42:02,548
Say here, let's go find something that looks that looks like

970
00:42:02,548 --> 00:42:05,429
this. but then all the reality starts to come into play.

971
00:42:05,429 --> 00:42:07,230
Well, these Marc, these are the ones that are available on

972
00:42:07,230 --> 00:42:08,170
the market to market

973
00:42:08,837 --> 00:42:11,272
then the building. building columns and everything start to play a

974
00:42:11,272 --> 00:42:13,263
role, the depth, the width of the building, number of dock

975
00:42:13,263 --> 00:42:15,933
doors, size of the yard, and and so

976
00:42:16,573 --> 00:42:19,094
as soon as you find a potential site you're trying to

977
00:42:19,094 --> 00:42:22,096
make it fit, and you know, eventually you're you're deviating away

978
00:42:22,096 --> 00:42:23,877
from utopia from perfect, right?

979
00:42:24,696 --> 00:42:25,577
so that's why built

980
00:42:26,438 --> 00:42:30,840
when you're talking about highly complex projects like automation, build-to-suit facilities

981
00:42:30,840 --> 00:42:31,620
oftentimes

982
00:42:32,197 --> 00:42:35,768
play an an extensive role there because they want the glove

983
00:42:35,768 --> 00:42:38,018
to fit around the hands, so to speak.

984
00:42:38,378 --> 00:42:41,007
but you know, when you're talking about going out and leasing

985
00:42:41,007 --> 00:42:44,639
a a brownfield or greenfield building and making it work, that's

986
00:42:44,639 --> 00:42:47,180
a big reality for for what's a big part of the

987
00:42:47,180 --> 00:42:48,140
work we do as well.

988
00:42:48,840 --> 00:42:53,052
So you know, I can't un underemphasize building column

989
00:42:53,052 --> 00:42:56,222
spacings, looking for something like if you want to go with

990
00:42:56,222 --> 00:42:59,073
a twenty foot column spacing. you're not gonna get a lot

991
00:42:59,073 --> 00:43:01,227
of options out of that. If you wanna go fifty six

992
00:43:01,227 --> 00:43:03,149
feet, you're gonna have more options.

993
00:43:03,210 --> 00:43:03,760
So it's

994
00:43:04,562 --> 00:43:06,255
I would think it's all fifty six.

995
00:43:06,335 --> 00:43:09,680
Just that's how we do it now, but that's perhaps only

996
00:43:09,680 --> 00:43:11,834
in the last five years or ten years, maybe.

997
00:43:11,863 --> 00:43:15,205
Yeah, fifty six by fifty is kind of a standard,

998
00:43:15,785 --> 00:43:16,286
you know,

999
00:43:16,747 --> 00:43:19,519
grid pattern or fifty six by sixty and

1000
00:43:20,299 --> 00:43:22,781
forty foot clear height. You know, the boxes they're coming out

1001
00:43:22,781 --> 00:43:25,133
with today are are you know

1002
00:43:25,613 --> 00:43:28,736
good good boxes for flexibility 'cause you can go single deep,

1003
00:43:28,736 --> 00:43:31,528
double deep, very narrow all in that same column space and

1004
00:43:31,888 --> 00:43:33,470
so you've got some options there.

1005
00:43:33,470 --> 00:43:35,731
You gotta multiple zones in the building that do the different

1006
00:43:35,731 --> 00:43:36,562
things. So

1007
00:43:37,182 --> 00:43:37,563
yeah.

1008
00:43:38,155 --> 00:43:40,529
We're we're smarter today than we were even a decade ago

1009
00:43:40,529 --> 00:43:42,222
about generic building design.

1010
00:43:42,582 --> 00:43:46,553
And it is interesting that like a last mile, like being

1011
00:43:46,553 --> 00:43:50,314
closer to population centers, is usually where the older buildings are,

1012
00:43:50,314 --> 00:43:52,845
and to try and like deal with that reality.

1013
00:43:53,265 --> 00:43:56,174
I'm thankful on this last real estate cycle, there's a lot

1014
00:43:56,174 --> 00:43:59,617
of new class A that has been an infill now as

1015
00:43:59,617 --> 00:44:01,898
there's been like more teardowns and redevelopment.

1016
00:44:01,898 --> 00:44:03,528
So I feel like that's helped a lot of people be

1017
00:44:03,528 --> 00:44:07,049
able to service the last mile with modern class A.

1018
00:44:07,409 --> 00:44:11,341
That last mile, you know, I think there's different flavors of

1019
00:44:11,341 --> 00:44:12,992
that too, right? Like we've got this

1020
00:44:13,472 --> 00:44:15,373
Amazon Now rapid

1021
00:44:15,773 --> 00:44:18,415
fulfillment center, they're rolling out a thousand of these across the

1022
00:44:18,415 --> 00:44:19,115
country, right?

1023
00:44:19,636 --> 00:44:23,478
What's what's one of that's a five thousand square foot ugly

1024
00:44:23,858 --> 00:44:27,260
brownfield building in the inner core of a city somewhere.

1025
00:44:27,541 --> 00:44:29,342
Could be an old dollar store, for example.

1026
00:44:29,342 --> 00:44:29,962
Walmart's

1027
00:44:30,322 --> 00:44:30,755
You said

1028
00:44:30,652 --> 00:44:31,123
behind

1029
00:44:30,755 --> 00:44:31,621
five thousand?

1030
00:44:31,981 --> 00:44:33,182
Roughly, that's the average.

1031
00:44:33,683 --> 00:44:36,515
And Walmart's right behind them doing the exact same thing.

1032
00:44:36,515 --> 00:44:37,906
So they're gonna do the same thing.

1033
00:44:37,906 --> 00:44:39,928
They're gonna have little tiny dark stores

1034
00:44:40,428 --> 00:44:44,021
spread across the country. in order to do 15- to 30-minute service

1035
00:44:44,021 --> 00:44:46,643
level. so that's a new spin on things.

1036
00:44:46,643 --> 00:44:48,975
We you know, these ugly old buildings that have been abandoned

1037
00:44:48,975 --> 00:44:51,397
for a long time are suddenly worth, you know, eighteen, twenty,

1038
00:44:51,397 --> 00:44:53,728
thirty bucks a square foot. and, you know,

1039
00:44:53,628 --> 00:44:54,251
Finally.

1040
00:44:53,728 --> 00:44:55,330
they're in hot demand. Yeah.

1041
00:44:56,030 --> 00:44:59,481
So so anyway, another just when you thought you had it

1042
00:44:59,481 --> 00:45:01,432
all figured out, something new comes along.

1043
00:45:02,012 --> 00:45:04,022
Whether or not any of this makes money is the real

1044
00:45:04,022 --> 00:45:06,833
question. I mean what the are they gonna shut it down

1045
00:45:07,414 --> 00:45:09,944
a year or two from now because it's all shooting ourselves

1046
00:45:09,944 --> 00:45:12,004
in the foot whenever we get a sales order we're losing

1047
00:45:12,004 --> 00:45:12,295
money.

1048
00:45:12,755 --> 00:45:14,656
That's to be seen, you know.

1049
00:45:15,456 --> 00:45:18,847
none of this high speed stuff in the past has really

1050
00:45:18,847 --> 00:45:19,217
been

1051
00:45:19,637 --> 00:45:21,858
economically astounding.

1052
00:45:22,598 --> 00:45:24,971
A lot of it is is red ink, to be honest

1053
00:45:24,971 --> 00:45:25,361
with you.

1054
00:45:25,861 --> 00:45:28,718
You're paying for speed. Yeah. And speed might be

1055
00:45:28,284 --> 00:45:29,125
it it's cost

1056
00:45:28,918 --> 00:45:29,199
entry

1057
00:45:29,125 --> 00:45:29,385
money

1058
00:45:29,199 --> 00:45:29,549
level

1059
00:45:29,385 --> 00:45:32,337
for speed. Right. That the guy in the car who makes

1060
00:45:32,337 --> 00:45:33,178
the delivery,

1061
00:45:33,598 --> 00:45:36,040
the manual work done in the store to fill the order,

1062
00:45:36,040 --> 00:45:39,212
the cost to replenish the store in the first place from

1063
00:45:39,212 --> 00:45:41,193
another building, all of that adds up.

1064
00:45:41,193 --> 00:45:41,474
And

1065
00:45:42,224 --> 00:45:45,246
the order size is not a hundred bucks, it's it's thirty

1066
00:45:45,246 --> 00:45:46,847
bucks or twenty bucks. And so

1067
00:45:47,248 --> 00:45:50,380
you start throwing ten, fifteen dollars of labor at at a

1068
00:45:50,380 --> 00:45:50,930
problem

1069
00:45:51,331 --> 00:45:53,344
at a thirty dollar order and you're not making money.

1070
00:45:53,344 --> 00:45:55,954
I'm gonna assure you that. So we'll see.

1071
00:45:55,954 --> 00:45:57,935
We'll see what the future holds for some of these things.

1072
00:45:58,295 --> 00:46:01,719
Yes. Well if we podcast too long we won't be making

1073
00:46:01,719 --> 00:46:02,941
any money either, Marc.

1074
00:46:03,401 --> 00:46:03,912
So I would

1075
00:46:03,753 --> 00:46:04,119
Okay,

1076
00:46:03,912 --> 00:46:04,262
think

1077
00:46:04,119 --> 00:46:04,493
Justin.

1078
00:46:04,843 --> 00:46:07,546
yeah, this would be a great place to put a pin

1079
00:46:07,546 --> 00:46:09,389
in it. And how fun is that?

1080
00:46:09,389 --> 00:46:11,532
Those are great topics. I feel like you get to do

1081
00:46:11,532 --> 00:46:13,945
the fun stuff, learning of what people are doing and then

1082
00:46:13,945 --> 00:46:15,557
working on big projects is

1083
00:46:16,178 --> 00:46:17,399
nothing more fun than that.

1084
00:46:17,759 --> 00:46:18,932
Well thank you for having me.

1085
00:46:19,732 --> 00:46:22,134
Yeah, wonderful. Well we'll catch you later and I look forward

1086
00:46:22,134 --> 00:46:23,996
to connecting with you and I'll follow up with you.

1087
00:46:23,996 --> 00:46:25,918
I probably have a couple of questions and I'd love to

1088
00:46:25,918 --> 00:46:27,540
see if I could get a project your way.

1089
00:46:27,900 --> 00:46:29,600
Okay. That sounds awesome.

1090
00:46:29,243 --> 00:46:29,685
Alright,

1091
00:46:29,661 --> 00:46:29,931
Bye

1092
00:46:29,706 --> 00:46:29,976
take

1093
00:46:29,931 --> 00:46:30,141
now.

1094
00:46:29,976 --> 00:46:30,950
care, Marc. Bye bye.

1095
00:46:30,942 --> 00:46:31,322
Bye.

