1
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what also i'm

2
00:00:01,738 --> 00:00:02,298
seeing from the

3
00:00:02,298 --> 00:00:04,038
mid -market 3pls

4
00:00:04,038 --> 00:00:04,558
is that they

5
00:00:04,558 --> 00:00:05,398
are catching up

6
00:00:05,398 --> 00:00:06,498
in the they

7
00:00:06,498 --> 00:00:06,978
are at least

8
00:00:06,978 --> 00:00:07,698
thinking about

9
00:00:07,698 --> 00:00:08,538
automation in a

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00:00:08,538 --> 00:00:09,118
way where

11
00:00:09,118 --> 00:00:09,498
they're like

12
00:00:09,498 --> 00:00:10,078
okay big guys

13
00:00:10,078 --> 00:00:11,038
have done We

14
00:00:11,038 --> 00:00:11,378
are in the

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00:00:11,378 --> 00:00:12,618
second phase of,

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00:00:12,618 --> 00:00:13,198
I would say,

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00:00:13,198 --> 00:00:13,518
automation

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00:00:13,518 --> 00:00:14,418
maturity, where

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00:00:14,418 --> 00:00:14,858
folks are

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00:00:14,858 --> 00:00:15,298
thinking about

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00:00:15,298 --> 00:00:16,438
automation.

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00:00:17,118 --> 00:00:17,898
But the good

23
00:00:17,898 --> 00:00:19,098
thing, or I

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00:00:19,098 --> 00:00:20,138
would say the

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00:00:20,138 --> 00:00:23,198
second focus

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00:00:23,198 --> 00:00:24,018
point for them

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00:00:24,018 --> 00:00:25,018
has become AI

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00:00:25,018 --> 00:00:25,698
as well.

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How do we

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00:00:26,338 --> 00:00:27,078
incorporate AI

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00:00:27,078 --> 00:00:27,798
in our day -to -day

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00:00:27,798 --> 00:00:28,958
workflows?

33
00:00:29,238 --> 00:00:30,078
AI definitely

34
00:00:30,078 --> 00:00:31,458
helps on the

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00:00:31,458 --> 00:00:32,558
back office side

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00:00:32,558 --> 00:00:33,038
of the world,

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00:00:33,038 --> 00:00:33,278
right?

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00:00:33,278 --> 00:00:34,038
Because they can

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00:00:34,038 --> 00:00:35,058
find so much

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00:00:35,058 --> 00:00:35,838
optimization on

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00:00:35,838 --> 00:00:36,778
the back office.

42
00:00:36,778 --> 00:00:37,478
Maybe shipping

43
00:00:37,478 --> 00:00:38,298
office has a

44
00:00:38,298 --> 00:00:38,838
lot of emails

45
00:00:38,838 --> 00:00:39,238
and Slack

46
00:00:39,238 --> 00:00:39,758
messages going

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00:00:39,758 --> 00:00:39,978
back.

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00:00:39,978 --> 00:00:40,758
you put AI,

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00:00:40,758 --> 00:00:41,138
can help you

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00:00:41,138 --> 00:00:41,678
there.